Privacy Policy

This privacy policy is for this site www.nexus-card.com and its owner Trusted Traveler Ltd and affects the privacy of its users. It outlines processes at this website, stores and protects user data and information. We are aware that our customers are concerned about the security of their personal data, so data security and protection of clients is one of our main priorities.

What information we collect and how we use it?

In our application, we ask only for the information needed to create a customer profile in TTP system to enable them to get their NEXUS card. All application forms are kept on file for 60 days and then destroyed. We never print application forms. If the client refuses service and requests for their application to be destroyed, it is done immediately and their file is removed from our system.

Information on credit / debit cards.

Credit card information is used solely for the purpose described on the application form. Staff members using an applicant credit card data are heavily monitored. We do not allow staff to write down or store credit card numbers.

Emails from applicants containing credit card details are deleted immediately after use. This does not include emails containing credit card information on an TTS application form. Application forms are kept for 60 days once TTS has carried out the contracted services.

How will you ensure data security?

Trusted Traveler Ltd as a company is a licensed administrator to process personal data and is responsible for their secrecy and safety.

We implement various security measures to ensure the security of your personal information. We guarantee that all data sent by the candidate is stored in a secure store and protected from unauthorized access. Every employee is trained to protect data and to respect the privacy of all applicants. We do not operate a call center and all communication with clients is through email. We do not use cookies to gather information about our customers.

Do we disclose information to third parties?

We do not sell your personal information to third parties. This does not include trusted third parties who assist us in managing our website, conducting our business, or servicing, so long as those parties agree to keep this information secret. We may release your information if necessary to comply with the law or protect the rights, property or safety.

Terms of Use

Please also visit our Terms and Conditions section that creates the disclaimers and limitations of liability when using our website www.nexus – card.com.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

Our Privacy Policy and Terms and Conditions may change from time to time without prior notice. Customers should check our website frequently to check for the latest changes.

Disclaimer: Trusted Traveler Ltd offer a paid-assistance service including: Trusted Traveler form filing, setting up your NEXUS profile, submitting your data to Customs and Border Authorities in Canada and the USA for background and security checks and arranging your NEXUS interview. It also includes status updates and activation of your NEXUS card. We are a private company and we are not affiliated in any way with any United States government agency. Therefore, we cannot influence the outcome of your approval or denial to a Trusted Traveler program. Additional non-refundable government fees for security and background checks are paid directly to the US government using the credit card provided on the application form. We are not liable for inaccurate information provided on application forms.